Website Terms and Conditions of Sale

The terms on whichsells to you

1.
Who we are and what these terms do
This website at ________ is run by ________, ABN ________ (we, us, our). You can reach us at ________. These terms apply every time you use the site or place an order with us. By using the site or placing an order you a
2.
Using the site and your account
You may use this site for your own lawful purposes. You agree not to interfere with the site or its security, not to use it to send unsolicited messages, not to copy or scrape our content for a competing service, and not
3.
Orders
Our listings for ________ are an invitation to buy, not an offer. When you place an order you are making an offer to buy. A contract is only formed when we accept your order, which we do by sending you an order confirmat
4.
Prices and payment
All prices are in Australian dollars. Prices shown on the site include GST. Shipping and any other charges are shown before you confirm your order. Payment is due in full when you place your order, through the payment m
5.
Delivery
We deliver ________. We usually dispatch and deliver within ________ business days of accepting your order, and we will tell you if we expect to take longer. Shipping is free on orders over ________. Delivery times are

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Website Terms and Conditions of Sale

$69 one-off, GST included

The terms that sit on your website and govern every order you take. They cover orders, prices, delivery, returns and refunds the way the Australian Consumer Law actually requires. No copied American refund policy that a regulator can fine you for.

$69 when checkout opens. Join the availability list.

Use it when

You sell anything through a website, a Shopify store or a booking form
Your current terms came from a US template and mention state sales tax
You want a returns and refunds section that will not break the Australian Consumer Law
A marketplace or a payment provider has asked you for your terms of sale

Not for

Your privacy obligations, you need the privacy policy for that.

What it covers

1.
Who we are and what these terms do
Names the seller, gives a real contact address, and fixes the terms at the moment the order is placed.
2.
Using the site and your account
Sets the ground rules for your site and makes the account holder responsible for their own login.
3.
Orders
Says exactly when the sale becomes binding, so a pricing typo does not force you to sell at a loss.
4.
Prices and payment
A customer sees the real total before they pay and you get paid up front.
5.
Delivery
An honest delivery estimate protects you, and keeping risk with you until delivery is what the law expects.

Show all 14 clauses

6.
Consumer guarantees
These rights exist whether you write them down or not, and telling customers the truth about them keeps the ACCC off your back.
7.
Returns and refunds
Separates the returns you must give by law from the ones you choose to give, which is where most stores get it wrong.
8.
Our content
Stops a competitor lifting your product photos and descriptions, and sorts out who owns customer reviews.
9.
Your privacy
Points customers at your privacy policy and gives them one address for privacy requests, which the Act requires.
10.
Our liability
Caps your exposure at the order value while leaving the guarantees you legally cannot touch alone.
11.
Closing an account
You keep the power to remove a bad actor without giving yourself the one sided termination right that the unfair terms rules strike out.
12.
If something goes wrong
Gives a customer a clear path that starts with an email to you, not a tribunal form.
13.
Governing law
Keeps any fight in your own state and tells overseas buyers that customs is their problem.
14.
The whole agreement
Stops an old Instagram caption or a screenshot of a sale price becoming part of the contract.

You will be asked for

Your business name, Your ABN, Your state or territory, What you call your buyers, Your website address, Contact email for orders and complaints, What you sell, Do your listed prices include GST, Usual delivery time in business days, Where you deliver, Free shipping over, Change of mind window in days, Notice before you close an account, in days. Takes about five minutes.

Written for: Online store, Just starting, Service business. Version 1, updated 2026-09-18. You get PDF and Word, and any update to this document for 12 months.

Legitkit provides document templates and general information, not legal advice. Legitkit is not a law firm and does not employ lawyers. Documents are written for the general run of Australian small businesses and may not suit your situation. For advice on your situation, see a lawyer.

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